Story by Rhylea Thompson
When residents choose to call Seasons home, they are not only investing in a modern apartment and vibrant lifestyle, but also quality care services.
Our incredible Care Team is knowledgeable, empathetic and reliable, providing security by supporting residents to live comfortably and confidently throughout their retirement.
We sat down with two of our dedicated Nurses Movi-Lon (Mo) Navarra Moral and Pawanpreet ‘Preet’ Kaur, to learn what inspired them to pursue a career in nursing and what person-centred care means to them.
Movi-Lon ‘Mo’ Navarra Moral
Q: Why do you enjoy working at Seasons?
A: I’ve been part of the Seasons family for 15 months now and what I love most is the positive and supportive environment. We have such a strong support group here – everyone looks out for each other and works together to provide the best care for our residents. The teamwork, encouragement, and sense of belonging make it a really special place to work.
Q: What does a typical work day look like for you?
A: I look after our residents’ overall health and wellbeing. My day usually starts with handover, checking my scheduled run, checking how everyone’s going and planning care for the day. I do assessments, wound care and medications, and work closely with carers, GPs and allied health professionals. Every day is different, but my goal is always to make sure our residents feel safe, supported and valued.
Q: What made you want to become a nurse?
A: When I was younger, I wanted to become a doctor because I’ve always wanted to treat and take care of people. Due to financial challenges, this wasn’t possible, so I chose nursing instead and I quickly realised it gives you the same purpose – it’s just a different path. Back in the Philippines, we were raised to look after our grandparents and show respect to older people. They were the ones who shaped us when we were young, teaching us values and life lessons. That’s why aged care feels close to my heart… it’s my way of giving back to the older generation who once guided us.
Q: What do you love most about your job?
A: What I love most is the connection… the smiles, the stories and the small moments that make a big impact. It’s rewarding to know that I can help someone feel better, even in simple ways. I’m proud to be part of the Seasons team and I’m truly thankful for everyone’s hard work and dedication. It takes teamwork to provide the best care and I really appreciate how everyone supports each other, especially during busy days. I’m also grateful for the chance to grow and learn here. Seasons has helped me become a better nurse and a better person.
CAREER CHANGE: After initially considering becoming a Doctor, Seasons employee Mo Navarra decided to be a Nurse instead, after discovering his true passion was caring for others. Picture: Rhylea Thompson
Q: What does person-centered care mean to you?
A: Person-centred care means seeing each resident as an individual, so understanding their needs, preferences, and life stories. I make sure to include them in planning their care, so they feel involved and respected in every decision that affects them. Building trust comes from being consistent, listening to them, and showing genuine care. It’s about making them feel heard, valued, and supported every day.
Q: Would you choose Seasons Care as a provider for your loved ones?
A: I’d choose Seasons because it genuinely feels like a caring and vibrant community. The staff go above and beyond to make residents feel safe and valued and the environment is homely and welcoming. What I really love is the lifestyle, with so many things happening every day, such as concerts, bus trips and events that keep everyone active and engaged. Seasons not only takes care of residents, but also makes sure they enjoy life along the way.
Q: Can you share one of the most heartwarming or rewarding moments you have had in your career?
A: One of the most memorable moments for me was with a Seasons resident who was at the end of life. Initially he was firm, but as time went on and we got to know him better, he softened and showed a really kind side. We were with him on the day he passed away. He thanked us and said he appreciated everything we’d done for him. It was such a hard moment, but at the same time, it was comforting knowing he was now pain-free and that we had helped in some way. It’s something I’ll never forget. It reminded me why I love what I do.
Q: When you are not at work, where would we find you?
A: I’m usually with my family, especially my one-year-old baby boy. Watching him grow and explore is the best feeling. I also enjoy gardening and discovering new places around Queensland on weekends.
Read more: Everything you need to know about the new Aged Care Act
Read more: ‘Thank you’: Celebrating the stars who make Seasons shine
Read more: Two steps forward: The surprising health benefits of dance for Aussies over 65
Pawanpreet ‘Preet’ Kaur
Q: Why do you enjoy working at Seasons?
A: I have been working at Seasons for more than three years and what I really enjoy is the strong sense of teamwork and the support we receive from management. It is a very positive environment. I also love being part of a team that truly cares about the residents and works together to make a difference in their daily lives. It is very rewarding to work with such a wonderful team, while caring for our residents.
Q: What does a typical work day look like for you?
A: My role as a Registered Nurse is to look after the health and wellbeing of our residents. I work closely with a multidisciplinary team, including doctors, nurses and physiotherapists, to ensure our residents receive the best care. A typical day starts with handover from the previous shift, followed by reviewing care plans and prioritising resident needs. I administer medications, attend to wounds, and monitor for any changes in condition. I also support and guide the care staff whenever they need assistance, making sure care is delivered safely. Every day is different, but my focus is always on providing person-centered care and creating a supportive environment for both residents and staff.
Q: What made you want to become a nurse?
A: I have always wanted to help people, so nursing was the right career choice. I chose aged care because I really enjoy looking after older people, building relationships with them and supporting them to have the best quality of life possible. I thought about other healthcare roles, but nursing felt like the best fit for me.
Q: What do you love most about your job?
A: What I love most about my job is helping residents and making a difference in their lives. I enjoy building therapeutic relationships with them and knowing that the care I provide helps them feel safe, supported and valued. I truly appreciate the teamwork and positive environment at Seasons and I look forward to continuing to make a difference in the lives of our residents.
CARE CHAMPIONS: Seasons Living Nurse Preet Kaur shares what drives her to deliver exceptional person-centred care for residents every day. Picture: Rhylea Thompson
Q: What does person-centered care mean to you?
A: Person-centered care means treating each resident as an individual and respecting their choices and dignity. At Seasons, I take time to get to know each resident and understand their individual needs. I tailor care plans to suit them and build trust by showing empathy, listening and treating them with kindness and respect.
Q: How do you help empower residents to maintain their independence?
A: By encouraging them to do as much as they can for themselves, while providing support when needed. I also respect their choices, involve them in decision-making about their care, and provide guidance or tools that help them stay as independent and confident as possible.
Q: Would you choose Seasons Care as a provider for your loved ones?
A: I would choose Seasons for my loved ones because of the strong focus on person-centred care. It is a place where I would know my family member would be safe, comfortable, and well looked after.
Q: Can you share one of the most heartwarming or rewarding moments you have had in your career?
A: One of the most rewarding moments for me at Seasons was when a resident who had always struggled with anxiety started to open up after I spent extra time with her. Over time we built trust and one day she smiled and thanked me for the care I gave her… that was very meaningful for me.
Q: When you are not at work, where would we find you?
A: When I am not at work, I am usually with my two kids, who keep me busy. I love cooking for them, playing together and reading bedtime stories to them. They are my world and teaching them to be kind and caring is something I am passionate about.
For more information about Seasons Care, click here. Make a difference every day and start your career at Seasons. See our current vacancies here.
