About the Role

Reporting to the Community Manager at Seasons Living Sinnamon Park, you will provide valuable and efficient administrative assistance to ensure all administration and reception tasks are achieved within the required timeframes, while delivering a positive customer experience. Casual positions available.

Core Responsibilities

• Maintain professional working relationships with all stakeholders.
• Provide quality frontline customer service in a positive and professional manner.
• Deal courteously and efficiently with enquiries received in person, by telephone, or email.
• Undertake all administrative activities adhering to current systems and procedures.
• Handle mail, couriers, deliveries, correspondence, and documentation.
• Process and file invoices according to requirements (AP/Payables).
• Accurately input daily resident accounts and on-charges.
• Place required orders as directed (e.g. stationary, PPE, equipment etc).
• Arrange maintenance and repair of office equipment as required and directed.
• Record, type, and file meeting minutes as directed.
• Make appointments for managers and redirect phone/email messages.
• Undertake filing, banking, reconciliations, and audits as required.
• Manage and record bus bookings, lifestyle trips and meal requests/changes.
• Ensure privacy, confidentiality and dignity of residents and staff.

Top Skills

• Demonstrated experience in providing confidential administrative support and maintaining appropriate administrative systems with attention to detail.
• Strong commitment to organisational goals and customer service and a demonstrated capacity to project a positive image through appropriate behaviour and attire.
• Exceptional computer and IT skills, including Word, Excel, PowerPoint, Office and Microsoft Teams.
• Excellent interpersonal, communication and presentation skills.
• Ability to work in a team environment and communicate to all levels effectively.
• Ability to coordinate tasks, set priorities and work to timelines in a pressured and changing environment.
• Interest in ongoing personal and professional development.

Requirements

• (Desirable)Tertiary qualification in administration, aged care, community services, property, or hospitality and/or equivalent relevant experience in a role.
• 1yrs+ experience in an administration and/or reception role.
• Excellent communication and computer/technology skills.
• Flexibility with hours when workload demands.
• Unrestricted Australian working rights.
• Current national criminal check.